24x7 support to run your business efficiently
Our Helpdesk is staffed around the clock with certified IT and network professionals who are available to solve your problems urgently and effectively.
Concordus can provide a full or part-time outsourced helpdesk service, application support center or service desk for your own employees or organizational needs. Free up valuable resources with our outsourced Helpdesk services.
Certified and tenure staff available 24x7 to suit your business needs
Online live support chat capabilities
Online live chat and email support helping in understanding, communicating, monitoring and resolving your tickets.
Servers, Cloud (Azure, AWS, hybrid), Storage, Firewall, Digital Security etc.
Network and IT professionals supported by a Project Manager to ensure smooth operations.
Custom response requirements
Utilize our tiered plans or create a custom plan to suit your requirements and budget.
Utilize PSA and Trouble ticketing for management & reporting
From raising tickets, to updating ticket status to assigning tickets. All-in-one solution available for the ticket reporting and tracking.
Packed with benefits
Fill out the answers below to determine what you might need for your helpdesk.
Access to a certified,
US and India-based Helpdesk
capability and real-time
online live support chat
incident reporting and
status tools for end users
Get in touch
Not quite sold yet? Please get in touch and let’s talk about your requirements.